Enhancing the Customer Experience: Maximizing AI and Automation in Retail

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Originally posted on May 12, 2023 @ 12:55 The introduction of ChatGPT at the close of last year has sparked a race to embrace generative AI and associated technologies, as evident from the agenda of IRX & eDX 2023, scheduled to take place at the National Exhibition Centre in Birmingham in late May. How will the emergence of generative artificial intelligence revolutionize the retail landscape?

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