On Wednesday 12 August, 2026, Vodafone Business, the enterprise arm of VodafoneThree, announced a strategic partnership with Tata Consultancy Services (TCS). This partnership combines the strengths of both organisations to drive[…]
New research commissioned by Answer4u, a UK-based telephone answering and outsourced call centre provider, has highlighted the growing gap between AI adoption and customer expectations. According to the study conducted by[…]