Scott Dylan on the Evolution of Customer Experience in the Digital Era

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In today’s world, a huge $1.76 billion run rate highlights the success of leaders like Joyce Mullen. Success now depends on revolutionising customer experience, not just IT presence. Scott Dylan of Inc & Co knows this well. His work with top disrupters showcases a dedication to digital transformation that puts customers first. Dylan’s methods are changing the game in an industry shifting towards…

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